CCR Interactive - in association with Phillips' Homecoll Service

Room Sponsor - High Court Enforcement Group

The Legal Issues & Enforcement stream will return in 2010, covering all the key issues that creditors and collectors face when collecting debts through the courts.

To book your place, please contact Alison Lucas on 01702 341948 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Download the Legal Issues & Enforcement Stream delegate information pack here.

Economic Keynote Speaker
Trevor Williams, chief economist, Lloyds Banking Group
Mr Williams is one of the leading economic analysts of his generation, as well as being chief economist at Lloyds Banking Group, corporate, he is also one of the elite voting members of the Institute of Economic Affairs’ influential shadow monetary policy committee and is a well-respected analyst in the national and international media, appearing regularly in The Times, BBC television and radio, The Independent, The Express, Bloomberg, and The Financial Times, as well as Lloyds’ own podcasts.

Political Keynote Speaker
Kevin Brennan, shadow minister for consumer affairs
Mr Brennan was a minister of state at both the Department for Business, Innovation and Skills, assistant government whip, and parliamentary secretary for the Cabinet Office. He has been chairman of the Public Administration Committee and a member of the Special Standing Committee on the Finance Bill. Well respected as one of the clearest thinkers on political issues in Parliament today, he will bring an understanding of the political establishment and financial regulation.

Stream Chair
Brian Havercroft, chairman, Civil Court Users Association

Stream Speakers

• Julie Holden, head of revenues and benefits, Tandridge District Council
  Debt collections and enforcement with a social conscience.
• Martin Wood, south west regional chairman, the Civil Court Users Association
  Really knowing your customer – the key first step in the enforcement process.
  
• Kevin Westall, head of civil policy and customer intelligence branch, Ministry of Justice
  An update from the Ministry of Justice.
  
• Martin Parr, fraud and compliance manager, BMW Financial Services
  The legal and compliance issues around dealing with claims management companies.
• Lord Ralph Lucas, chair of the Enforcement Law Reform Group
  The latest consultation on bailiff regulation.
  
• Ian Morris, head of revenues and benefits, Lewes District Council
  The relationship between bailiffs and local authorities - adding value in a recession.
  
• Karl Mackie, chief executive, Centre for Effective Dispute Resolution
  The role of mediation – avoid the pitfalls and give yourself the best chance to get paid.
  

Topics to be discussed include:

• Winning in court.
• The role of enforcement professionals.
• Alternative dispute resolution.
  
• Getting your terms and conditions right.
• Deciding when to go to court.
• Local authority enforcement issues.
• Regulation of the enforcement profession.
• Using insolvency and charging orders.
• Treating customers fairly throughout the enforcement process.
• Building a true partnership with your agencies.