CCR Interactive 2012

In both the private and public sector, credit and collections professionals across a range of sectors are being required to ensure that they are compliant within an ever-changing regulatory environment and using the legal enforcement processes to the best effect.

Agenda in the Legal Issues & Enforcement Stream:

Chair - Brian Havercroft, chairman, Civil Court Users Association

10:45 - Gail Armstrong, CIT/GSS credit services, Siemens
Maximising cash in-flow in a cash strapped environment.

11:10 - Ian Morris, head of revenues & benefits, Lewes District Council
Collecting unpaid council tax after the forthcoming changes to the benefits system.

11:35 - High Court Enforcement Group

11:45 - Break

12.05 - The Sheriff's Office

12:15 - Lord Ralph Lucas, 12th Baron Lucas and 8th Lord Dingwall
The way forward for the enforcement industry - a perspective.

12:35 - Dr Sandra Frisby, associate professor, University of Nottingham
Current corporate insolvency trends and their effect on trade creditors

12:55 - Clarke Willmott

1:05 - Lunch

2:20 - Andrew Hobley, senior investigator, the Local Government Ombudsman
The Ombudsman’s experience of complaints about bailiffs.

2:55 - Anne Marie Goddard, team leader, enforcement reform - Tribunals, Courts and Enforcement Act, the Ministry of Justice

3:30 - Break

3:45 - Martin Parr, fraud and compliance manager, BMW Financial Services
Prosecuting fraudsters – some views from experience.